What are the GEM Awards?
The Going the Extra Mile (GEM) Awards are a way for us to celebrate our contractors’ and consultants’ successes, and exhibit the outstanding examples of our diverse range of activities on the state highway network.
Through these awards, we acknowledge our suppliers’ commitment to our priorities and quality industry standards. They are a fantastic way to celebrate and recognise the work that can sometimes go unseen but that touches everyday New Zealanders.
Who is eligible to enter the GEM Awards 2016?
Any contractor or consultant who provided a service to the NZ Transport Agency’s Highways and Network Operations group between January 2015 and April 2016 is eligible to enter the GEM Awards 2016.
GEM Awards categories
Customer Care | Demonstrate that customer care is embedded into your company’s culture and is evident in your day-to-day work. |
Connecting with Our Community | Demonstrate how you have engaged with the community beyond the normal expectations. |
Customer Champion | Demonstrate individual or team acts of customer service excellence, either in a time of crisis or over a prolonged period. |
Keeping Customers Moving | Show evidence of minimising dissatisfaction due to travel delays during maintenance or construction projects and enabling customers to understand and predict journey times. |
Protecting the Environment | Demonstrate how you have gone beyond the normal expectations to protect the environment. |
Teaming Up | Demonstrate how your company has effectively collaborated and teamed up in your delivery of projects or programmes. |
Innovation | Demonstrate innovation in design, process improvement or physical works delivery that led to increased value for money. |
Zero Harm | Demonstrate through either a project or company-wide example excellence in health and safety which has resulted in a dynamic safety culture focussed on making sure everyone goes home safe at the end of the day, no exceptions. |
Safety in Design | Demonstrate how a safety in design process has been applied to a project which will lead to improved health and safety outcomes for workers either during construction or in maintenance and operations. |
Supreme Award | Awarded to the outstanding performance in Going the Extra Mile. |
The fine print
View the NZ Transport Agency GEM Awards terms and conditions.
Important dates
| Friday 15 July | Entries close at 12pm |
| Tuesday 23 August | Finalists notified by email |
| Thursday 22 September | GEM Awards ceremony at the Maritime Museum, Viaduct Basin |
Contact us
For more information about the GEM Awards, email us at gems@nzta.govt.nz.